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Polnet ACP-500

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Quick Overview

The Multi-Link Polnet ACP-500 is a 5 device (5 ports) single function industrial automatic call processor. It routes incoming routes calls automatically to voice, fax or modem devices on one line.

It is typically used for modem applications and offers special modem polling features as well as emergency barge-in (call interrupt) which allows one device to have priority access over any other device.

Programmable security access codes insure that the Polnet ACP-300 keeps your information safe from unwanted callers or hackers.

Use the Polnet ACP-500 with any type of modem, regardless of speed, throughput or standard, and type of data terminal.

ACP-500 Front View

  • ACP-500 Front View
  • ACP-500 Back View
  • ACP-500 Front and Rear View
  • ACP- 500 Side View
  • ACP-500 Application
  • ACP-500 Chain Store Application
  • ACP-500 with VoIP Analog Gateway
  • ACP-500 Managed Network Services Application
  • ACP-500 Substation Communications

Product Attachments

View FilePolnet ACP Series 2.0 Manual    Size: (81.03 KB)

Polnet ACP Series 2.0 Manual
ACP-300, ACP-500, and ACP-900

Additional Information


The Polnet ACP-500 is Multi-Link’s upgrade of its popular ACP-5.

New features include Hacker Shield Protection which expands security access codes to 7 digits protecting devices from unauthorized access, Caller-Id compatibility, emergency barge-in protection where any of the 3 devices can override any call in progress, RJ-11 connectors, and LED status display which shows port is in use and visual programming read-back.

Standard features include data disruption protection, remote programming, auto fax detect, DSL compatibility, Bell Spec ring-back tones, dual surge protection, no software to install, mounting bracket and 2 year warranty.

Answering Machine Silent Transfer Option Yes
ASAP Programming No
Auto Fax / Modem Detect - Distinctive Ring No
Barge-in-Protection with Busy Signal Yes
Simple Barge-in Protection Yes
Cable Phone Company Compatible Yes
Caller-ID Retransmission (store and forward) Yes
Caller-ID Ring Reduction Yes
Caller- ID pass thru mode Yes
Call Forwarding - Distinctive Ring No
Call Waiting Compatible Yes
CO Interface Ringer Equivalence Number: 1.1 B
Device Interface 38 Volts DC to all ports
Dimensions 6.3" W x 9.5" D x 1.4" H
Distinctive Ring Auto Routing No
Distinctive Ring Auto Routing + Caller-ID No
Distinctive Ring Semi- Automatic Routing No
DSL Compatible Yes
Emergency Barge In Yes
Emergency Call Manual Override No
Extension Detection No
Extension Detection - Barge-in Protection No
Extension Detection - Call Grab Feature Yes
On-Line Extension Protection No
Intercom between Ports No
Magic Jack Plus Compatible No
Manual Call Transfer Yes
Unlimited Manual Transfer to any Port Yes
Manufacturer Multi-Link, Inc.
Modem 1300 Hz Tone Auto Detection No
No Answer Transfer Mode Yes
Total Devices - Excluding Answer Device 5
Programmable Rings for individual Ports No
Programmable Rings to Ports Yes
Protected Hook Flash Yes
Pulse Tone Detection - for rotary phones Yes
Remote Diagnostics and Programming Yes
Rings to Answer Option Yes
Programmable Security Access Codes Yes
Security Access Code for VOICE Port No
Security Access Code for MODEM Port(s) Yes
Security Acess Codes to Any Port Yes
Security Access Modem Routing Yes
Semi-Automatic (Passive) Call Routing No
Unlimited FREE Toll Free Tech Support 8 hour / 5 day
Tone Detaction Timer No
Total Ports - Including linked ports. 5
Touch Tone Detection - for modern phones Yes
Unanswered Call - Auto Transfer to any port No
Unanswered Call - Auto Transfer to Fax Yes
Phone Company Voice Mail Compatible in Distinctive Ring Mode No

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